End Of Lease Cleaning
All end-of-tenancy cleans that we conduct come with a bond-back guarantee. That means if for any reason specific areas within our scope are missed, we will come back and re-clean them free of charge within 72 hours.
Do note, whilst we will happily extend the time period where we may come back to make right any areas. As a business, we are simply unable to accept requests to come back more than 7 working days after works have been completed.
Please note, refunds are not provided in place of our re-clean warranty.
The cost of your end of lease clean generally depends on the size of your property.
We charge in accordance with the number of bedrooms and bathrooms in your home.
There are additional charges for extra services that are not included in the general scope of our standard bond clean. These include carpet steam cleaning, outside windows, extra balconies, full wall washing and extra blinds.
If the property requires a more thorough cleaning, we may reserve the right to charge extra, this will be communicated to you before we start cleaning.
Our end of lease clean starts at $340 for a one-bedroom or studio apartment and increases incrementally. All prices are inclusive of GST and our bond back guarantee.
Yes, we've cleaned close to 50,000 Sydney homes, you could say we're experts in quoting. The price we give is our final price unless your end of lease cleaning is extremely soiled. If you were booking multiple properties we're happy to pass on a discount. Contact us by phone or via email to discuss pricing further.
Upon booking your cleaning service, we do ask that parking be made accessible for our cleaning teams.
In suburbs like Sydney's CBD, North Sydney, Surry Hills, Chippendale, Ultimo, Glebe, Kings Cross and Redfern.
Parking can be very hard to come by. Your cleaning team comes fully equipped with a cleaning caddy, chemicals and other equipment. It isn't feasible for them to walk long distances to be able to clean your home.
We request that parking be pre-arranged and if parking needs to be paid for, we will add this to the cost of the booking.
This will be confirmed with you prior to our arrival.
No, absolutely not. All we require is a way in which to access the property. If your agent is close by, our teams are more than happy to pick up the key, let themselves in and complete the work.
Yes, generally we don't provide the following services:
- Extensive mould removal.
- Patching or fixing of damaged walls.
- Thorough ceiling cleaning.
- Fixing and cleaning inside of light fittings
- Cleaning of chandeliers or other easy to damage fixtures
- Changing of light bulbs.
- Damaged carpet restoration.
- Repairing damaged grout or turning excessively dark grout white.
- Repairing damaged stone countertops or removing blemishes from improper use of chemicals on countertops.
- Commercial cleaning of heavily soiled kitchen appliances like stoves, large range hoods and ventilation systems.
Yes, we are! If you need proof of insurance simply email us at email@example.com and we will gladly forward you all relevant documentation.
A team of 2 people is our standard for end of lease cleaning, sometimes an extra team member can come when needed. This will be communicated to you prior to your cleaning schedule.
MaidForYou has one of the lowest cleaner attrition rates in the industry. On average, cleaners working with MaidForYou stay over 3 years and have completed the cleaning of over 1,000 homes.
In addition, we have specialist bond cleaning teams that we utilize for all end of lease cleans.
Generally, our end of lease cleaning checklist should be more than sufficient for your agent. We've done thousands of bond cleans. Some agents require outside window cleaning, carpet steam cleaning, extensive wall washing, balcony cleaning pressure washing for your clean to be able to return your rental bond. We also provide services like the cleaning of fly screens, floor to ceiling windows, carpet steam cleaning and mattress cleaning as extra services that are not included in a standard move-out clean.
These services can be added to your booking at an additional cost. If the walls of the residence are excessively stained, usually spot wall cleaning will not be sufficient so, we offer full wall washing at an additional price.
Please note, that we CAN NOT add additional services to your booking free of charge. Please make sure the relevant extra services are added to your booking so we are able to provide our end of tenancy cleaning service at the highest possible standard.
At MaidForYou, we aim to provide the best end of lease cleaning possible. For our cleaners to work their magic, we require the property to be empty, furniture and other removable fixtures can prevent us from thoroughly cleaning walls, and floors. We also need to make sure that there is power and running water.
Yes, we'd love to. If your agent's checklist contains work that is outside of our scope, we can amend the service and service provisions to suit your needs. Generally, if there is extra work to be done, we may add an extra cost.
Unfortunately, we do not provide partial end of lease cleans. The reason being is that real estate agents will do an inspection to make sure the property is up to scratch before releasing your bond. They most definitely won't pass a bond clean that has been partially completed.
We require 24 hours notice prior to confirming your booking. However, We do offer same day end of lease cleaning services, call us on the day to see if we are able to accommodate your request for service.
Absolutely! Once your service is booked, we'll place a hold on your card prior to the service being rendered. Once the service is completed and we've confirmed you're happy, we'll complete the charge and send an instant receipt. We can even send a copy of the receipt to your property manager or landlord, just send an email and we'll make sure you're taken care of.
If you live in Sydney, we're servicing your suburb.
We don't service suburbs past Emu Plains in the West, past Campbelltown in the South West, past Heathcote in the South or past Berowra in the North.
If your suburb is in between any of the aforementioned metropolitan areas, we are able to provide services to you.
If you're unsure, give us a call on 1300 138 892.
End of lease cleaning is one of the most difficult services to provide as a cleaning agency.
We've conducted upwards of 10,000 successful bond return cleans and we are confident that we have the process down to an exact science.
In saying the above, we do require the following from customers who book a bond return clean.
Whilst we don't require you to be at the property, we do need someone to provide access, whether it's a key pick up at close by location, a friend or relative to let us in, or leaving the keys in a secret place. Please let us know upon booking, how we will gain access to the property.
In an ideal world, finding parking would be trouble free. In most cases our teams have no problems. However, if you are booking your bond clean in suburbs that have limited parking like North Sydney, Sydney's CBD, Bondi and Parramatta's CBD we request that you assist in providing parking. If unable to do so, we are able to use a parking garage at an extra expense. This will be specifically conveyed to you upon receipt of your booking.
Moving should already be completed
To provide the absolute best service with the intention of assisting in your rental bond return we require that no furniture be in the property. If you are wanting to book a fully furnished end of tenancy clean, please contact one of our capable staff via telephone or email before booking.
Running water and electricity
All cleaning services provided by MaidForYou, require running water and electricity.
We don't yet have the capability to utilise vacuums that don't require electricity and the best way to mop standing flooring is through the use of hot water. If there is no power at the property, we may need to postpone or reschedule at an additional cost.
We go to great lengths to make sure our cleaners always show-up, no exceptions. It's part of the reason why MaidForYou has such a great reputation. Unexpected postponements mean a loss of income for our teams, that's why we may charge a cancellation fee should we be unable to complete a job due to the aforementioned hiccups.
Our end of lease cleans cannot be completed if there are tradesman working in the property at the same time as our team. If you are aware of painters, plumbers or any other tradesman scheduled to be at the property please schedule your clean ideally for before or after the work has been completed.
Generally, no, our spot wall cleaning isn't suitable for extensive scuff marks, or dirt on all walls. If the walls in your property have lots of scuff marks, you will need to book full wall washing. If you're looking to obtain your bond back, your real estate agent will definitely be wanting all the marks removed from your walls.
Our spot wall cleaning includes only a handful of high touch areas like light switches, and power points.
All cleaners working with MaidForYou are fully vaccinated against COVID-19, they are more than happy to show proof of vaccination upon entry to your home and before commencing any work. Should you have any questions relating to this, please don't hesitate to contact us via phone, email or livechat.
Unfortunately no, there is quite a difference in service provision between an end-of-lease and a post-renovation clean. If your home has been renovated or if there is a lot of builder/construction dust, you will need to book our post-renovation clean.
If on access to the property we've found that the service booked is incorrect, we reserve the right to cancel the booking.
Unfortunately, our end of lease cleaning service doesn't include any removal of scratch marks from damaged floors.
Most real estate agents and homeowners will require the property to be in the same condition as when you initially moved in. So, in short, yes, tenants are responsible for making sure the condition of the property they're moving out of is clean and free of damages (apart from general wear and tear).