Carpet Cleaning Questions? Look here.
Can't find an answer? Call us at 1300 138 892 or email info@maidforyou.com.au.
Carpet Cleaning
Yes. Carpet fibres are prone to bacteria and pathogens, along with dust, stains, and overall dullness. Professionally cleaned carpets eliminate such contaminants and restore the fibres to their clean, original texture and appearance.
Yes! we do have the capacity to organise same day cleaning services, simply call us and one of our capable staff members will be able to book the job in.
For basic carpet cleaning needs and light stains, a homemade cleaning solution consisting of mild detergent and water will help make your carpet appear cleaner. Be sure to vacuum the carpet thoroughly before cleaning with your homemade carpet solution. You can also try out our DIY carpet cleaning hacks. However, the best solution is to utilising a professional carpet cleaning machine.
You can schedule a carpet cleaning service with MaidForYou any day of the week. We also offer same-day appointments for your convenience.
Yes, carpet steam cleaning is intended to deep clean carpet piles and is very effective in removing tough stains; however, in some cases, the stain will require pre-treatment or spot-cleaning to remove successfully. These special stain removal methods are carefully carried out by our carpet care professionals.
We clean all types of carpets and rugs made from various types of material including wool, polyester, cotton, seagrass, coil, nylon, and jute. Rest assured that each carpet cleaning service is customised as per the type of carpet fibres and their specific cleaning requirements. Some rugs that are fragile will need to be professionally cleaned off-site, we will advise if this is the case before the work is set to commence.
To keep your carpets in tiptop condition, we recommend professional carpet cleaning at least once in 6 months. In a household with pets and kids, it is advisable to professionally deep clean and sterilise your carpets regularly to keep germs and pathogens at bay.
Neglected carpets are prone to wear and tear while their appearance becomes dull, dirty, and stained. More importantly, they harbour germs which can lead to household members falling sick, particularly those with compromised immunity.
In NSW it's not imperative that you professionally steam clean your carpets to get your rental bond back. However, if your carpets are in a heavily soiled state due to foot traffic or if you have pets, it's a good idea to steam your carpets to ensure you obtain your bond back.
Unfortunately, this depends on the state of the carpet, what the carpet is made from and how old it is as well as what has actually stained the carpet. A MaidForYou carpet technician will advise well in advance if we are unable to successfully treat the stain.
No, unfortunately, due to occupational health and safety protocols, we are unable to move any heavy furniture to clean under. We highly recommend that this is done before our arrival if you all the carpet in room steam cleaned.
We accept payment via card. We place a pre-authorization hold on your card prior to the service being rendered and then make the complete charge only after the work is completed.
It depends on a range of factors, which include the type of carpet, the level of humidity and other weather-based factors, the level of soiling of your carpet, and the quality of the carpet fibers. As a general rule, you can expect your carpet to dry within 4-6 hours, but it again, depends on a number of factors.
We offer traditional hot water extraction carpet steam cleaning. We also have access to truck mount carpet cleaning machines for large homes and more soiled carpets, as well as portable extraction machines for smaller premises and less soiled carpets. We have dry steam cleaning methods available for clients who want a more eco-friendly, less invasive carpet cleaning method.Â
Yes, in most cases for carpets that aren’t too soiled, both our carpet cleaning methods and products involved with the cleaning are safe for children and pets. If you're concerned about the environmentally friendly nature of our carpet cleaning service, please give us a call on 1300 138 892.Â
Absolutely, we have dry steam cleaning methods available who are after a green carpet cleaning method without harsh cleaners or chemicals.
Our prices are usually final, we don’t increase our price on the job. If we feel that we are unable to remove any stains or improve the appearance of your carpet, we will refund your money before starting.
Ideally, all carpet will be exposed and readily available to clean without our technicians having to move heavy furniture or appliances.
Like our house cleaning service, all of our carpet and upholstery cleaning services come with an industry-leading 200% satisfaction guarantee. That means if for any reason you’re not happy with the service, we’ll come back and do it again, if you’re still not happy we’ll refund your money.
Our commitment to excellence, means that when booking your carpets with MaidForYou, we’re guaranteed to show up or it’s free. Our technicians are reliable, proficient in carpet and upholstery cleaning best practice .
Yes, absolutely, if we feel as though we won’t be able to improve the condition of your carpet or if the stain cannot be removed, we’ll let you know before the job starts and we won’t charge you.
Yes, this is usually possible by adding an enzyme cleaner to our carpet cleaning solution. However, as a caveat, pet stains that have been lift to sit and penetrate the carpet underlay (particularly cat urine) can be almost impossible to remove lasting odours, without replacing carpet padding and extreme cases remediation of your subfloor may be required.
In most cases our carpet technicians will pre-vacuum prior to carrying out your carpet cleaning service. We will let you know prior to the service begins if we are unable to vacuum prior to carpet cleaning.
You'll need to avoid walking on wet carpets to avoid new stains.
Placing furniture over wet carpets prematurely can cause unsightly indentations on damp carpets.
You'll also want to make sure any pets are secured until after the carpets are dry to avoid any chemicals being picked up by their paws.
To make sure your carpets remain clean for as long as possible, walk on them barefoot or indoor footwear only.
Please make sure to also wait until the drying of your carpets has been completed, failure to do so or rushing the drying process can lead to mould, mildew, and odours developing within the carpet fibres.
We also provide carpet cleaning services to commercial spaces and not-for-profits like schools, mosques, medical centres, industrial complexes, large offices and other commercial buildings.Â
Certain carpet fibre types aren't suitable for carpet steam cleaning.
Antique or custom-created carpets may have sensitive fibres that can be easily damaged in the carpet cleaning process.
Carpets that have reached the end of their life span usually won't be suited to carpet steam cleaning as the process won't change the overall appearance of the carpet.
Heavily soiled carpets that have had mould, mildew, or contaminated water (sewage) will require specialist carpet remediation which we are unable to provide at present.
For your standard plush rugs, we can clean them onsite. However, if you have an oriental rug or rugs made from silk, or a combination of silk and wool, these will needed to be taken to our facility to treat and clean thoroughly.
We’re Committed To 200% Customer Satisfaction Each And Every Time
If you’re not happy with our work, we make it right!