We Turn Houses Into Homes

Helping You Spend Time Doing The Things You Love

A cleaning company built on the foundations of trust and respect is hard to find nowadays. That’s what makes MaidForYou a rare breed! We’ve invested 110% of ourselves into the business and created a solid family that works together and stays together! Our cleaning teams have proven to be trustworthy, hardworking and true professionals at their job time and time again, which we are happy to reward them with high salaries and many company perks. Of course, that isn’t an ‘excuse’ to charge customers exorbitant rates for our professional cleaning services. MaidForYou’s goal is to keep everyone happy - employees, cleaning staff and customers with quality service, transparent dealings and fair pricing.

With over 50,000+ domestic cleans completed in the Sydney metropole and five years of sustained growth, we've certainly earned the trust of loyal customers and many new ones, too!

MaidForyou cleaner Hola cleaning large office kitchen

What Makes Us Different

We're insured and bonded so you're always safe!

Every time we do business with you we see it as a chance to impress you.

Red icon of a tick in the middle of a circle.

All of our teams are hand-picked to be fun, outgoing, and awesome and they all pass a background check.

200% Satisfaction Guarantee - If you're not happy, contact us within 24 hours and we'll come back and fix it. Still not happy? We'll refund you completely.

We are honest. It's that simple. The price quoted is our final price.

You can reach us almost anytime and get a response super fast.

Our cleaning teams are highly experienced, paid the highest rates in the industry.

200% Happiness Guarantee

Red happiness badge showing MaidForYou's 200% satisfaction guarantee.

If you're not happy. We're not happy. It's simple, if you're not satisfied with the quality of the service. We'll come back and make it right!

Our Team

Delah Gomasi

Founder & CEO

I focus my day-to-day efforts on creating extensive cleaning procedures for our professional cleaning teams, handling logistics, and streamlining processes to ensure our customer happiness goals are achieved. My goals and day-to-day key performance indicators aim to increase both customer and cleaner retention to ensure we’re one of the highest rated cleaning companies in Sydney. Before starting MaidForYou, I worked in a customer service capacity for tech companies. When I’m not working up a storm, I’m playing soccer, lifting weights, reading about business, start-ups and the latest in technology. I hate vacuuming and that’s one of the reasons, I founded MaidForYou.

Adriana Aziz

Operations Manager

Working within the business since its inception in 2014, my day to day workload involves creating cleaning procedures to make sure professional cleaners working with MaidForYou leave no detail unattended to, making sure our customers are receiving the highest quality service every time.

Marites Oliveiro

Financial Controller

I’ve been working as the finance manager since 2017. What I love most about my role is the flexibility to work remotely and the support and camaraderie we have within our administration team.

Rachel Alonte

Customer Service Manager

As a working mom, I prioritize spending time with my kids, often taking them to the mall or helping with homework. At work, I focus on responding quickly to customer queries, ensuring our cleaning teams are informed of any job changes, and assisting the admin team with customer issues. While I don’t enjoy washing dishes, I am dedicated to my job at MaidForYou and strive for efficient customer service.

Preechaya Promseda

Director Of Cleaning Quality Control

I started my house cleaning journey working as one of the first cleaners for MaidForYou, I was promptly promoted to the lead director of cleaning quality control. My day to day work involves making sure all cleaners working with MaidForYou, are able to clean to a high standard with correct procedure, using only the best cleaning teams and equipment.

Henry Collantes

Customer Support Representative

I’m responsible for assisting with day-to-day operations. I help accounts receivables and managing the logistics of our cleaning teams on a daily and weekly basis. I love my job because it always keeps me on my toes.

Bernadeth Lara

Customer Care Coordinator

In my spare time, I enjoy watching movies, organizing my home, and gardening, as flowers make me happy. Though I don’t hate washing dishes, it’s not my favorite chore. My workday begins with prayer, then I check emails and our system for new bookings and cancellations. I make sure customer interactions are professional, and I coordinate with colleagues to ensure nothing is overlooked. After work, I often sing and express gratitude.

Our Mission

Make every single customer say "Wow" with everything we do from customer service to our professional home cleaning. That's it! It's really all about you.

We've all read a corporate mission statement. They all talk about how they will treat the customer right and provide the best products, but we all know that usually never happens. We promise we are different! We don't have a twenty-page mission statement, it's only two pages, and if you want to read the whole thing you can check it here. Simply put our mission is this: Make every single customer say "Wow" with everything we do from customer service to our professional house cleaning, office and end of lease cleaning. That's it It's really all about you.

Our Values

At MaidForYou, our core value is to value people. Be it staff, clients, managers, or just about anybody that crosses our path, we believe in treating people fairly and equally. Kindness is never wasted, and working with good morals at the forefront goes a long way in business – we are a proof of that. Here, the management team and working staff share mutual respect and close bond that encourages each person to work to the best of their ability in a stable and healthy work environment.

As you will see below, the fundamentals of our cleaning company are prioritized to support our core value which, in turn, ensures that you are dealing with a trusted and professional cleaning service.

Integrity

Whether you’ve read about it on our website, or heard us utter the words, it’s true! Customers can be assured that we live up to our promises/claims every time they hire a service from MaidForYou. We stay true to the practice of working hard for an honest buck which is why we can confidently stick by our 200% satisfaction guarantee on every occasion. As responsible homeowners ourselves, we understand the importance of transparency and trustworthiness when it comes to hiring a house cleaning service therefore, we take strict measures to ensure a safe and secure experience for our customers from beginning to end.

Consistency

Right from customer service KPIs to consistent high-level services, MaidForYou has set the bar high and continues to measure up to it. During office hours, you can expect to have your email inquiries answered within 10 minutes while other online customer support will respond to feedback in a quick, efficient, and professional manner. As a KPI-driven company with a huge focus on customer service, all grievances and/or feedback are prioritized and handled with the customer’s best interest in mind. Our goal is to provide convenience to the customer through and through, starting with a simple online booking process that ends with consistently excellent cleaning results.

Good Communication

Polite interactions and good communication between us and our clients are innate to us. We believe in working ‘with’ clients and contractors as opposed to ‘for’ them; in this manner, we are able to understand exactly what they want and provide services to meet their needs. Among cleaning teams and admin staff alike, we excel at internal communication and look out for each other to keep up performance levels. Although we are thorough professionals inside and outside of the company, we’ve established a safe, friendly, and happy work environment that our employees absolutely love! This, along with the awesome perks and rewards they receive on top of a well-paying salary.

Reliability

We’re Committed To 200% Customer Satisfaction Each And Every Time

If you’re not happy with our work, we make it right!

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