Updated 11/10/2021

Precautions we're taking post-covid lockdown

As Sydney prepares to come out of lockdown we will be endeavoring to continue to provide the same high standard of service, that we were prior to the lockdown.

We are doing the following to minimize all risks, and to provide a safe working environment for our cleaning teams and customers.

• Disinfecting and sanitizing of high touch areas as standard throughout all service provision.
• All cleaning teams are wearing masks and gloves for their protection.
• We are encouraging customers and our cleaning teams to facilitate contactless trade.
• Encouraging our cleaning and administration staff to get vaccinated.

We will continue to monitor the situation as it happens.

A large portion of our cleaning teams has received two doses of the vaccine. If you request a team that has had two doses of the vaccine we can definitely accommodate that request.

Cleaners post-covid availability

Do note, that if you're a current customer, you may receive a different cleaner or cleaning team and we ask for your patience, diplomacy, and understanding during this difficult time period.

Please understand that the cleaning industry is experiencing an extreme lack of labour at this point in time. We are rapidly hiring to meet demand, however, to make sure we provide the same high levels of service we expect to be booked out weeks in advance until after Christmas this year.

If you are a previous customer and are requesting the same team, please note that during lockdown we may have already filled your allocated slot. As such, we may not be able to accommodate your old time slot.

We are bracing for a large influx of new clients and to make sure we provide the same high standards of service, our service availability is extremely limited.

At present we are currently booked out 5-6 days in advance. 

You can rest assured that we are still providing the same service to an extremely high standard. We're providing a 100% guarantee that once a service is booked and confirmed, we are guaranteed to show up on the day and provide the same high standard of service that we wish to provide to our customers.

If you are still uncertain or wanted further clarification, please give us a call or send us an email, we would be glad to answer any query relating to this. For a more extensive overview, please see this note from our CEO.

Maid For You has one of the lowest cleaner attrition rates in the industry. On average, cleaners working with Maid For You stay over 3 years and have completed the cleaning of over 1,000 homes. We are proud to be the company the very best house cleaners love to work with.

We are a highly-rated cleaning service used by thousands of customers in and around Sydney.

Our 200% satisfaction guarantee is our commitment to industry-shaking customer service.

If for any reason you are unhappy with the service, send us an email or give us a call within 48 hours of the service being rendered. We will then return within 72 hours to rectify any missed areas.

If you are still unhappy after the clean is completed, we will refund your money or apply a credit to your account - no questions asked.

A team of two professional cleaners is our standard, but sometimes an extra team member can come when needed.  We send one (1) cleaner when the job is small. This will be mentioned to you prior to your cleaning.

A Deep Clean is for first-time customers or customers who haven't had their home professionally cleaned in the last three months. You can check out our full checklist here.

At Maid For You, we charge a rate in accordance with the number of bedrooms in your home. We then charge à la carte extras separately.

Our flat rate encourages our cleaning teams to work efficiently, conscientiously and diligently towards the goal of providing our customers with a spotless home.

We have an hourly rate that may be used for partial cleans.

Our flat rate starts at $119 for a one-bedroom studio/apartment and increases incrementally depending on the number of bedrooms and bathrooms in your home.

For more information, check out our pricing or book a cleaning service now.

On our website simply click on Book Now, enter your relevant details and within 60 seconds you're on the way to having a spick and span residence. We will reply on the same business day confirming the appointment and arrival time. Book online as early as today! Get your home or office cleaned Monday to Sunday between 7AM and 4PM.

It all depends on the condition of your house, but as a baseline take the number of bedrooms you have and turn that into hours. (Example: 3 Bedrooms = 3 hours). We generally add an extra 20 minutes for additional bathrooms and living rooms.

Yes, we are fully insured! If you need proof of insurance simply email us at info@maidforyou.com.au and we will gladly forward you all relevant documentation.

We acknowledge that sometimes accidental damage may occur, if it does, just forward us a photo and explanation of the damage and we will conduct an internal investigation with the team who attended. We will respond within 24 hours, and we will ideally have a fix within 7 days time.

We provide a range of cleaning services including, but not limited to the following:

• General Cleaning: Our standard service for those homes where you just need a professional touch-up and clean of general areas.
• Deep Cleaning: Also known as our 'spring cleaning service,' this service is specifically for homes who have not been professionally cleaned in a number of months.
• End Of Lease Cleaning: The perfect cleaning service when you are moving out of a rental home and need your bond back, or if you're putting your home on the market.
• Construction Cleaning: Just renovated or have an unsightly job site in your home? Book our construction cleaning service that guarantees the removal of all dust and we'll have your property ready to live in.

Generally, yes, if the furniture is under 10 kg then, our teams will move it. However, due to OH & S and the threat of damages, we don't move large lounges, armchairs, beds, or large appliances like fridges, washing machines, and dryers.

Absolutely! Our end of lease or bond cleaning service aims to ready your home to be moved into.

For more information on what our end of tenancy cleaning service include, please see our pricing page.

For hourly bookings, we request a checklist be provided to our cleaning teams on arrival and ideally to head office prior to the service being rendered, so we can brief our teams extensively.

This will mean you definitely get the service you're expecting.

After conducting extensive staff surveys we have found that our cleaning teams prefer not to complete work where they have to travel long distances to work for only one hour.

Please do note that we have a one-and-a-half-hour minimum service.

We are able to offer one-hour services to some clients on an ad-hoc basis depending on location, our schedule, and the time of the day.

Our hourly services are really specified for especially large homes, cluttered homes or NDIS cleans.

We do hope this reaches you in understanding. Should you have any questions relating to this, please reach out to our capable staff and we'll be able to assist with your inquiry.

When booking a time slot, please note that this is an arrival window. So, if you book for your cleaning team to attend at 7 am, this means that they will arrive between 7-8 am.  If this is not suitable for you, please contact us to see if we can make alternate arrangements.