The Best Home Cleaning in Sydney

Updated 13/05/2022

Precautions we're taking post-covid lockdown

We are doing the following to minimize all risks, and to provide a safe working environment for our cleaning teams and customers.

• Disinfecting and sanitizing of high touch areas as standard throughout all service provision.
• All cleaning teams are wearing masks and gloves for their protection.
• We are encouraging customers and our cleaning teams to facilitate contactless trade.
• Encouraging our cleaning and administration staff to get vaccinated.

We will continue to monitor the situation as it happens.

A large portion of our cleaning teams has received three doses of the vaccine. If you request a team that has had three doses of the vaccine we can definitely accommodate that request.

Cleaners post-covid availability

Do note, that if you're a current customer, you may receive a different cleaner or cleaning team and we ask for your patience, diplomacy, and understanding during this difficult time period.

Please understand that the cleaning industry is experiencing an extreme lack of labour at this point in time. We are rapidly hiring to meet demand, however, to make sure we provide the same high levels of service we expect to be booked out weeks in advance.

If you are a previous customer and are requesting the same team, please note that during lockdown we may have already filled your allocated slot. As such, we may not be able to accommodate your old time slot.

We are bracing for a large influx of new clients and to make sure we provide the same high standards of service, our service availability is extremely limited.

At present we are currently booked out one month in advance. 

You can rest assured that we are still providing the same service to an extremely high standard. We're providing a 100% guarantee that once a service is booked and confirmed, we are guaranteed to show up on the day and provide the same high standard of service that we wish to provide to our customers.

If a cleaning team is exposed to COVID-19 as a close contact or have become ill themselves, this means that they are unable to work for upwards of 7-10 days. As such bookings may be scheduled to change without notice. We do sincerely apologise for any inconvenience caused.

We also request that if you have been exposed to COVID in the last 7 days, that you wait until 14 days after your exposure combined with a negative rapid antigen test to book our service.

We reserve the right to cancel a service if this information has not been passed onto us.

If you are still uncertain or wanted further clarification, please give us a call or send us an email, we would be glad to answer any query relating to this. For a more extensive overview, please see this note from our CEO.

Maid For You has one of the lowest cleaner attrition rates in the industry. On average, cleaners working with Maid For You stay over 3 years and have completed the cleaning of over 1,000 homes. We are proud to be the company the very best house cleaners love to work with.

We are a highly-rated cleaning service used by thousands of customers in and around Sydney.

Our 200% satisfaction guarantee is our commitment to industry-shaking customer service.

If for any reason you are unhappy with the service, send us an email or give us a call within 48 hours of the service being rendered. We will then return within 72 hours to rectify any missed areas.

If you are still unhappy after the clean is completed, we will refund your money or apply a credit to your account - no questions asked.

We also ask clients and prospective clients to respect our fair go policy.

We have zero tolerance for any racism, discriminatory remarks, or behaviour that makes our cleaning teams feel uncomfortable.

Whilst we understand inviting someone into your home is not a small ask, this does not give anyone the right to wantonly behave in a condescending aggressive manner.

Our terms and conditions stipulate that our cleaning teams will use their discretion to leave a job where they feel uncomfortable or unsafe.

A team of two professional cleaners is our standard, but sometimes an extra team member can come when needed.  We send one (1) cleaner when the job is small. This will be mentioned to you prior to your cleaning.

A Deep Clean is for first-time customers or customers who haven't had their home professionally cleaned in the last three months. You can check out our full checklist here.

At Maid For You, we charge a rate in accordance with the number of bedrooms in your home. We then charge à la carte extras separately.

Our flat rate encourages our cleaning teams to work efficiently, conscientiously and diligently towards the goal of providing our customers with a spotless home.

We have an hourly rate that may be used for partial cleans.

Our flat rate starts at $119 for a one-bedroom studio/apartment and increases incrementally depending on the number of bedrooms and bathrooms in your home.

For more information, check out our pricing or book a cleaning service now.

On our website simply click on Book Now, enter your relevant details and within 60 seconds you're on the way to having a spick and span residence. We will reply on the same business day confirming the appointment and arrival time. Book online as early as today! Get your home or office cleaned Monday to Sunday between 7AM and 4PM.

It all depends on the condition of your house, but as a baseline take the number of bedrooms you have and turn that into hours. (Example: 3 Bedrooms = 3 hours). We generally add an extra 20 minutes for additional bathrooms and living rooms.

Yes, we are fully insured! If you need proof of insurance simply email us at info@maidforyou.com.au and we will gladly forward you all relevant documentation.

We acknowledge that sometimes accidental damage may occur, if it does, just forward us a photo and explanation of the damage and we will conduct an internal investigation with the team who attended. We will respond within 24 hours, and we will ideally have a fix within 7 days time.

We provide a range of cleaning services including, but not limited to the following:

• General Cleaning: Our standard service for those homes where you just need a professional touch-up and clean of general areas.
• Deep Cleaning: Also known as our 'spring cleaning service,' this service is specifically for homes who have not been professionally cleaned in a number of months.
• End Of Lease Cleaning: The perfect cleaning service when you are moving out of a rental home and need your bond back, or if you're putting your home on the market.
• Construction Cleaning: Just renovated or have an unsightly job site in your home? Book our construction cleaning service that guarantees the removal of all dust and we'll have your property ready to live in.

Generally, yes, if the furniture is under 10 kg then, our teams will move it. However, due to OH & S and the threat of damages, we don't move large lounges, armchairs, beds, or large appliances like fridges, washing machines, and dryers.

Absolutely! Our end of lease or bond cleaning service aims to ready your home to be moved into.

For more information on what our end of tenancy cleaning service include, please see our pricing page.

Unfortunately, we do not provide partial end of lease cleans. The reason being is that real estate agents will do an inspection to make sure the property is up to scratch before releasing your bond. They most definitely won't pass a bond clean that has been partially completed.

Upon booking your cleaning service, we do ask that parking be made accessible for our cleaning teams.

In suburbs like Sydney's CBD, North Sydney, Surry Hills, Chippendale, Ultimo, Glebe, Kings Cross and Redfern.

Parking can be very hard to come by. Your cleaning team comes fully equipped with a cleaning caddy, chemicals and other equipment. It isn't feasible for them to walk long distances to be able to clean your home.

We request that parking be pre-arranged and if parking needs to be paid for, we will add this to the cost of the booking.

This will be confirmed with you prior to our arrival.

For hourly bookings, we request a checklist be provided to our cleaning teams on arrival and ideally to head office prior to the service being rendered, so we can brief our teams extensively.

This will mean you definitely get the service you're expecting.

After conducting extensive staff surveys we have found that our cleaning teams prefer not to complete work where they have to travel long distances to work for only one hour.

Please do note that we have a one-and-a-half-hour minimum service.

We are able to offer one-hour services to some clients on an ad-hoc basis depending on location, our schedule, and the time of the day.

Our hourly services are really specified for especially large homes, cluttered homes or NDIS cleans.

We do hope this reaches you in understanding. Should you have any questions relating to this, please reach out to our capable staff and we'll be able to assist with your inquiry.

When booking a time slot, please note that this is an arrival window. So, if you book for your cleaning team to attend at 7 am, this means that they will arrive between 7-8 am.  If this is not suitable for you, please contact us to see if we can make alternate arrangements.

All cleaners working with MaidForYou are fully vaccinated against COVID-19, they are more than happy to show proof of vaccination upon entry to your home and before commencing any work. Should you have any questions relating to this, please don't hesitate to contact us via phone, email or livechat.

Due to COVID-19, there is an extreme labour shortage in Sydney at present. We are slowly ramping up to pre-covid levels of service but at the moment every company in the cleaning industry is having the exact same problem.

Unlike our competition, we won't book you in when we don't have availability. Once you have received a booking confirmation we will make sure to honour your booking.

We will be returning to pre-covid levels of availability in the new year.

We appreciate your patience with us at present. Should you need to get in contact or discuss this directly. Please contact our director of operations (Delah Gomasi) via email at info@maidforyou.com.au.

Our fair go policy stipulates that our cleaners are only human and will do their best, work diligently at all times and respect your home or office.

We have zero-tolerance for any racism, belittling or discriminatory remarks, or behaviour that makes our cleaning teams feel uncomfortable.

Whilst we understand inviting someone into your home is not a small ask, this does not give anyone the right to wantonly behave in a condescending aggressive manner to our staff.

Our terms and conditions stipulate that our cleaning teams will use their discretion to leave a job where they feel belittled, uncomfortable or unsafe.

Absolutely, we're confident that we work with some of the best and most knowledgeable carpet and upholstery cleaning professionals in Sydney. To find out more information on our carpet and upholstery cleaning services, click here.

Unfortunately, no. We go to great lengths to brief our teams on the service required. If you require a partial clean of a large house or didn't want certain rooms cleaned, booking our hourly service is strongly encouraged.

If that is not suitable for you, please contact us so we can provide an adequate discount on your cleaning service.

However, we are unable to accommodate booking a 2 bedroom house clean for a 4 bedroom home and not having 2 bedrooms cleaned at our 2 bedroom rate. A 4 bedroom home in terms of areas is much, much larger than a 2 bedroom home. We hope this reaches you in understanding.