Deep Cleaning Questions? Look here.
Can't find an answer? Call us at 1300 138 892 or email info@maidforyou.com.au.
Deep Cleaning
A deep clean is for first-time customers or customers who haven't had their home professionally cleaned in the last three months. To see the extra things we do for deep cleans check out our Services page.
All you have to do is click on Book Now, enter your relevant details and within 60 seconds you're on the way to have a spick and span household. We will reply on the same business day confirming the appointment and arrival time. For live help or chat, you can also call us at 1300 138 892.
It all depends on the condition of your home. But, as a baseline take the number of bedrooms you have and turn that into hours. (Example: 3 Bedrooms = 3 hours).
Yes, we are! If you need proof of insurance simply email us at info@maidforyou.com.au and we'll gladly forward you all relevant documentation.
A team of 2 people is our standard, sometimes an extra team member can come when needed. However, we send a team of 1 person when the job is small (Studio/1BR/Touch-up jobs). This will be mentioned to you prior to your cleaning.
MaidForYou has one of the lowest cleaner attrition rates in the industry. On average, cleaners working with MaidForYou stay over 3 years and have completed the cleaning of over 1000 homes.
We are a highly rated cleaning service used by thousands of customers in and around the Sydney metropolitan region.
Our 200% satisfaction guarantee is our commitment to industry shaking customer service.
If for any reason you are unhappy with the service, send us an email or give us a call within 48 hours of the service being rendered. We will then return within 72 hours to rectify any missed areas.
If you’re still unhappy after the reclean is completed we will refund your money or apply a credit to your account.
Unfortunately, no, a deep clean cannot be booked in place of a move-in/move-out clean.
If we attend the property and we find it to be empty, we reserve the right to charge our move-in/move-out cost.
We go to great lengths to make sure we provide the best cleaning service for all of our clients, as such, we don't want to compromise quality by having an incorrect service booked.
The scope of our deep clean is specifically for fully furnished residences. We utilize specialist teams for empty house cleaning services such as our bond, and move-in cleaning services.
Services not included in our standard deep clean include:
- Cleaning of ceilings.
- Cleaning of inside and outside windows.
- Carpet steam cleaning.
- Cleaning of ceiling and ceiling cornices.
- Cleaning of light fixtures.
- Blind cleaning.
- Gardening.
Should you have any questions, please don't hesitate to contact us via phone or email.
You can reschedule or cancel for free within 24 hours of your appointment. Cancellations at the door will incur a full price cancellation fee.
Request for regular deep cleaning services come with frequency discounts. You’ll get 15% off if you book a weekly clean, 10% for a fortnightly clean and 5% for a monthly recurring cleaning service.
Yes, you can, just add them as extras through our online booking form and confirm them at checkout.
We recommend homes get a deep clean of their home every 3 months to stay on-top of their household chores.
For clients that are looking to book a more ala-carte cleaning service whereby you choose the extras you want to purchase or you're looking for a partial deep clean of your home. We highly recommend booking our hourly service.
Our clients who aren't home usually leave a key in a lock box or provide a key to their regular cleaning team to do a deep clean at a later date. We do not recommend leaving your home unsecured if you're not going to be home.
We’re Committed To 200% Customer Satisfaction Each And Every Time
If you’re not happy with our work, we make it right!