How can we help you?

All you have to do is click the Book Now button, enter your relevant details (name, address, phone number, your home size, and any extras you require) and within 60 seconds you're on the way to having a spick-and-span, happy home. We'll reply on the same business day confirming the appointment and arrival time. You can also call us at 1300 138 892 for live help or chat with us.

Yes, we require payment as confirmation of your professional home clean booking. We do not charge your card until after your professional clean has been completed.

Definitely! Our cleaning teams have training on how to treat dogs, cats, and other pets. We're a pet-friendly cleaning service. To be sure we bring the most suitable chemicals and equipment for your house clean, please let us know in the notes of your booking what animals you have at home.

A Deep Clean is for first-time customers, or customers who haven't had their home professionally cleaned in the last three months. To see the extra things we do for deep cleans check out our Services page.

We don't offer wet wiping of light bulbs, resurfacing/waxing/refinishing of floors, putting away dishes, large furniture moving, excessive mould removal, extensive ceiling cleaning, removing permanent stains from timber, marble or other sensitive surfaces, large scale rubbish removal and excessive cleaning of outside areas.

No, absolutely not! It's your choice to stay around, or go out and take advantage of your free time. Just leave us a key and we'll get your house cleaned! MaidForYou is here to make your life easier.

Yes, we are! If you need proof of insurance simply email us at info@maidforyou.com.au and we will gladly forward you all relevant documentation.

It all depends on the condition of your home. But, as a baseline, for a general clean take the number of bedrooms you have and turn that into hours (with 1 cleaner) or half hours if we send a team of two. (e.g. 3 bedrooms = 3 hours)

A team of 2 people is our standard, but sometimes an extra team member can come when needed. However, we send a single-person team when the job is small (Studio/1BR/Touch-up jobs). If we are sending 1 cleaner, we will let you know upon booking.

Our 200% Guarantee represents our commitment to you. Should you have concern with our cleaning service, we will work with you to make it right. Call us within 24 hours of your cleaning with details of your concerns. We will re-schedule the clean at no cost on the following business days. After the re-cleaning, if you still have concerns, we will fairly provide a credit or a refund to you.

We require 24 hours' notice for cancellations without a fee. Cancellations at the door without any prior notice incur a full-price cancellation fee.

At MaidForYou, we've built a cleaning company our staff, cleaners, and customers are proud of. Our prices are slightly higher than our competition, however, you can rest assured knowing that you'll be exceptionally happy with our service. Cleaning teams that work with MaidForYou receive a higher level of remuneration than if they were to work with any other cleaning agency.

At MaidForYou, we acknowledge that on extremely rare occasions accidental damage can take place. That's why we are fully insured for damages. Our damage claim process needs to be followed to ensure that you are either reimbursed or have your item/fixture fixed in the quickest possible way.

Usually, our team will notify head office straight away and we will inform you and then fill out the relevant paperwork on your behalf to have your claim processed straight away. We only provide a 2-day grace period to report any damage to our head office, so we can conduct a relevant investigation.

MaidForYou has one of the lowest cleaner attrition rates in the industry. On average, cleaners working with MaidForYou stay over 3 years and have completed the cleaning of over 1,000 homes. We are proud to be the company the very best house cleaners love to work with.

At MaidForYou, we charge a rate in accordance with the number of bedrooms in your home. Our flat rate starts at $119 for a one-bedroom studio/apartment and increases incrementally depending on the number of bedrooms and bathrooms. For more information, check out our pricing page.

Generally, yes, if the furniture is under 10 kg. However, due to OH&S and the threat of damages, we don't move large lounges, armchairs, beds, or large appliances like fridges, washing machines, and dryers.

Absolutely! Our end-of-lease or bond cleaning service aims to ready your home to be moved into. For more information on what our end of tenancy cleaning service includes, please see our pricing page.

Unfortunately, we do not provide partial end of lease cleans. Real estate agents will do an inspection to make sure the property is up to scratch before releasing your bond. They most definitely won't pass a bond clean that has been partially completed.

Upon booking your cleaning service, we do ask that parking be made accessible for our cleaning teams. We request that parking be pre-arranged and if parking needs to be paid for, we will add this to the cost of the booking.

When booking a time slot, please note that this is an arrival window. So, if you book for your cleaning team to attend at 7am, this means they will arrive between 7–8am. If this is not suitable for you, please contact us to make alternate arrangements.

Our fair go policy stipulates that our cleaners are only human and will do their best, work diligently at all times and respect your home or office. We have zero-tolerance for any racism, belittling or discriminatory remarks, or behaviour that makes our cleaning teams feel uncomfortable.

Absolutely, we're confident that we work with some of the best carpet and upholstery cleaning professionals in Sydney. To find out more, click here.

Yes, we have an extensive referral program. We give a cash payment of 10% of the total cost of the booking for every client you refer that books and completes a service through us.

While we may be able to remove mould from your home, we are not specialists in providing mould remediation. Do note that extensive mould cleaning is not included in our service provision unless requested prior.

MaidForYou has one of the lowest cleaner attrition rates in the industry. On average, cleaners working with MaidForYou stay over 3 years and have completed the cleaning of over 1,000 homes.

We are unable to clean elevated exterior windows or exterior balcony glass. We can clean levelled exterior windows for an extra price.

When you book a regular service we endeavour to send the same team every time. That team is responsible for handling and storing keys in a safe and secure location. We are responsible for lost keys and replacement of locks should it be necessary.

Our teams at MaidForYou are extremely competent at using carpet cleaning equipment/machines and we are able to provide a professional carpet cleaning service at $80 per room.

We will send a confirmation email once your booking is received. Your allocated cleaning team will text you the day before your scheduled clean to confirm time and any specifics. If you are unsure, you can always give our office a call at 1300 138 892.

If damage occurs during a clean please notify us right away via phone and email if possible, with a photo of the damage, when it occurred and a short incident report. This will assist in processing insurance claims and having your damaged item replaced and/or repaired as quickly as possible.

If your agent isn't too far away from your home, we are able to pick up and drop off keys if that makes your move any easier for you. Just let us know in the booking notes or send us an email.

Office cleaning is something we offer to small offices and boutique businesses. They can be booked over the phone or via email.

Yes, we can! We generally bill office cleaning at a similar rate to our domestic services, but we can offer a heavily discounted rate should you require daily services.

Our office staff will go through the types of office services we provide over the phone. Once confirmed, we will assign a team of reliable, highly experienced office cleaning staff to provide the service. We generally always recommend booking at an hourly rate to make sure your office gets the most out of our service.

Yes, this is included as part of our standard office cleaning service. Please let us know your requirements when booking.

All end-of-tenancy cleans that we conduct come with a bond-back guarantee. That means if for any reason specific areas within our scope are missed, we will come back and re-clean them free of charge within 72 hours. Please note, refunds are not provided in place of our re-clean warranty.

The cost of your end of lease clean generally depends on the size of your property. We charge in accordance with the number of bedrooms and bathrooms. Our end of lease clean starts at $340 for a one-bedroom or studio apartment and increases incrementally. All prices are inclusive of GST and our bond back guarantee.

Yes, we've cleaned close to 50,000 Sydney homes — you could say we're experts in quoting. The price we give is our final price unless your end of lease cleaning is extremely soiled or in a much worse condition than described.

Our end of lease clean includes a thorough clean of all rooms including kitchen (inside oven, range hood, inside fridge), bathrooms, bedrooms, living areas, all windows internally, detailed skirting boards and door frames. Carpet steam cleaning can be added as an extra.

We recommend booking at least 3–5 business days in advance, especially for end of lease cleans as these require detailed planning and scheduling. During peak periods (end of month) we can fill up quickly.

A deep clean is for first-time customers, or customers who haven't had their home professionally cleaned in the last three months. It includes everything in a standard clean plus detailed attention to skirting boards, door frames, ceiling fans, air-condition vents, inside cabinets and more.

Deep cleaning is priced similarly to our standard cleaning with an additional surcharge to account for the extra work involved. Prices start from $199 for a studio/1 bedroom. Contact us for a detailed quote for your home size.

A deep clean generally takes 50–100% longer than a standard clean, depending on the condition of the home. We will estimate the time required when you book.

We recommend clearing clutter from surfaces and floors as much as possible so our team can access all areas. Other than that, there is nothing you need to do — just sit back and let us handle it.

In Sydney and most of Australia, the average hourly rate to hire a domestic cleaner is $45 per hour inclusive of GST.

The award wage for cleaners as defined by the Australian Fair Work Ombudsman is $865 not including overtime.

Generally speaking, the standard hourly rate across Australia is more or less $45 per hour. This has increased drastically from $30 per hour which was the standard rate prior to COVID.

The best way to save money is to book the partial cleaning of specific areas of your home. Make sure to conduct regular maintenance of the dirtier areas of your home, so your house cleaner will be in and out in a shorter time.

In two hours a cleaner could clean a small two-bedroom apartment including the laundry, kitchen, bathroom, bedrooms, and shared living spaces. It depends on not every cleaner is the same and not every cleaner can work at the same speed.

That all depends on how soiled the home is and the number of rooms within the home. On average it takes our professional cleaning teams two hours to clean a standard home in Sydney.

Some cleaning companies in Sydney provide discounts of $10 or less if they use your chemicals and equipment.

Yes, we provide professional carpet steam cleaning services. We use truck-mounted and portable steam cleaning equipment. Prices start at $80 per room.

We can treat and remove most common stains including coffee, wine, pet stains and more. However, some permanent stains may not be fully removable — we will let you know upfront what is achievable.

Carpets typically take 4–6 hours to dry after steam cleaning, depending on the ventilation in your home and the weather. We recommend opening windows and using fans to speed up the drying process.

Yes, MaidForYou is a registered NDIS provider. We provide a range of domestic cleaning services to NDIS participants including regular home cleaning, deep cleaning, and end of lease cleaning.

You can book an NDIS clean by calling us at 1300 138 892 or by emailing us at info@maidforyou.com.au. Please have your NDIS plan details ready when you call.

We have a minimum booking time of 1.5 hours for NDIS cleans. Most NDIS participants book between 2–4 hours per visit depending on their plan and needs.

Your card will be charged after your cleaning service has been completed, not before. We require your payment details upfront as confirmation of your booking.

We accept all major credit cards including Visa, Mastercard, and American Express. Payment is processed securely through our booking system.

Yes, a receipt/invoice will be emailed to you automatically after your service is completed and payment has been processed.

In line with our 200% Guarantee, we first aim to re-clean any areas of concern free of charge. If after the re-clean you are still not satisfied, we will review the situation and if we are unable to address your concerns, we will fairly provide a credit or refund.